Pre-Conference
Cutting-Edge Technologies to Bolster Your Savings: Wireless,
VoIP, Portals and Infrastucture
Monday, November 17, 2008 *1 p.m. - 5 p.m.
Noon –1:00 p.m. Registration
1:00 p.m.- 2:10 p.m.
Wireless: The Benefits & Obstacles
of Clinical Connectivity
Rob
Rossi, Healthcare Technologist, Phoenix,
Ariz.
Wireless broadband connectivity has rolled out nationwide,
giving home health agencies the ability to equip field clinicians
with wireless cards to transmit OASIS and other data directly
to your remote server. But should you? Discover the best options
among multiple wireless systems, network providers and devices,
and uncover the technical obstacles that you will face as
you roll out a wireless capability. (Hint: elevators).
2:10 p.m.- 3:10 p.m.
Voice-Over-IP: Slash Costs, Raise
Productivity & Boost
Referrals Fast
Fran Lorion, CIO, VNA of Boston
What if your phone system could display the name of every
caller – whether a referral source or patient – attach
dashboard-like information about him and collapse your telecom
costs at the same time? That’s what happening every
day at the VNA of Boston, whose VoIP solution has skyrocketed
receptionist productivity, aided confused patients looking
for their caregivers and pampered referral sources who now
are greeted by name. What’s more, VNA Boston is saving
about a third on its telecom costs. Find out what it takes
to implement such a system, the often overlooked obstacles
(hint: CAT 5 cabling) and newfangled features you’ll
want to explore.
3:10 p.m.-3:30 p.m. Refreshment Break in Expo Hall
3:30 p.m.- 4:30 p.m.
Infrastructure, Business Continuity & HHA
Survival
Mark Anderson, CEO of AC Group, Houston
Updating or expanding your information system? Better consider
doing the same for your network – it could be a matter
of agency life or death, and here’s why. One stolen
laptop – as recently occurred in Seattle, Oklahoma City
and elsewhere – could lead to a HIPAA disclosure, identity
theft and devastating legal or referral issues. And one crushing
blow from a hurricane, fire or mudslide could mean the loss
of critical clinical, operational and billing records. That’s
why you need to strongly consider new technologies such as
high speed VPNs… Storage Area Networks (SANs)… secure
messaging… mobile device security… and much
more. Get the details on these technologies, costs, options
and how they could benefit your agency.
4:30 p.m.- 5:30 p.m.
Physician Portals: Proven Ways to Achieve Buy-In
Troy Dye, Sales Director, Encompass Home
Health, Dallas
Even a slick-looking physician portal is unlikely to have
an impact on referrals without an accompanying physician practice
buy-in strategy that gets around issues of design, access
and network speed. Discover how Encompass Home Health revved
up its physician portal to capture 3-5 new physician users
each week by making sweeping changes – including a new
GUI front-end, updated graphics and better use of HTML – to
turn a standard product into a superstar referrals machine
that includes physician e-mail alerts and user access levels.
5:30 p.m. Pre-Conference Workshop Adjourns
