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For one Pennsylvania VNA, the fact that its website comes up first in a Google.com search for home health agencies in Hanover, Pa., might be what earned it a referral... Read More
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As agencies ramp up their marketing efforts to capture the increase in referrals from assisted living facilities, they need to take steps to avoid compliance risks.... Read More
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Your agency could cut its marketing costs by using an outside marketer instead of hiring its own.... Read More
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Show referral sources a binder detailing your specialty program’s care protocols, assessment strategies and outcome goals and your agency could win new referrals.... Read More
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On average, private duty companies convert 52% of incoming calls into business, according to the 76 private duty executives responding to the 2009 Private Duty Home Care Survey. This rate... Read More
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Start a program to treat low-vision patients and your agency could increase revenue, boost referrals and decrease hospitalizations.... Read More
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A decrease in monthly referrals has pushed agencies to make almost three more in-person marketing visits to referral sources per day than they did four years ago, new data show.... Read More
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Private duty executives rank word of mouth, hospitals and certified home health agencies among their top referral sources, according to the 110 private duty executives who responded to PDI’s 2008... Read More
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Record-high gas prices have forced some agencies to share patients with other home health agencies, but that can also mean increases in referrals.... Read More
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Focus your private duty marketing efforts on elder law attorneys and trust officers, and you will hit a jackpot of untapped referral sources.... Read More
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Ask your referring orthopedic surgeons to put your marketing materials in the preoperative packets they give to patients. It's a great way to gain more of these profitable referrals, says... Read More
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Build a relationship with your local churches’ parish nurses by offering them Continuing Education (CE) credits and they'll remember your agency when a parishioner needs private duty services. This approach... Read More
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How far would you go to retain staff? How about paying mileage of 66 cents a mile? ... Read More
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Here's a compilation of answers from the 58 HHAs to respond to questions on the salaries and incentives they offer their top marketer. The questions were part of …hhl’s 2005... Read More
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How do you win over a referral source who refers all her home health patients to another agency?... Read More
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When ...hhl asked its readers between June 1 and Aug. 23 about their marketing efforts, 98 home health agencies responded. Here's what we learned:... Read More
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Don't give up on people who flat out refuse to enter your agency's care after receiving a referral. With a little education, you can turn at least some of them... Read More
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The outlook for home health included in the latest CMS projections of U.S. health spending is much brighter than a year ago, as reflected in the 17% higher estimate of... Read More
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The orthopedic surgeon was a hard sell. He saw no reason to send VNA of Greater Cincinnati & Northern Kentucky any of his patients.... Read More
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Something odd happens when you increase the number of Medicare-certified home health agencies in a market, show data provided by CMS. The ratio of Medicare home health patients to agencies... Read More
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How is your home health agency doing at attracting Medicare patients in your state? Check out the stgatistics below, as provided by CMS, to see how you compare. Important note:... Read More
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Those freestanding home health agencies that think their hospital-based rivals are getting nearly all of the patient referrals from their affiliated health systems are right. But only in about a... Read More
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To better get to know the hundreds of attendees at...hhl's annual Power Home Health Referrals conference and provide helpful information to our readers, business reporter Alan Cohen recently analyzed the... Read More
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...home health line recently conducted two surveys to get a better understanding of the job being performed by home care marketing directors. In response to one survey, conducted on ...hhl's... Read More
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In a separate study conducted by Seattle-based benchmark vendor Outcome Concept Systems, the use of marketing directors varied by agency type. The numbers below are based on a study of... Read More
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When ...hhl asked its readers last February about their marketing efforts, 58 home health agency managers responded. Here's what we learned.... Read More
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If you're still not sure about the wisdom of hiring a full-time marketing director or less than satisfied with your current director's performance, there's one way to better guarantee your... Read More
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When it comes to wound care, you're convinced there's no home health agency that delivers results superior to yours. Or maybe you can say that about your care of orthopedic... Read More
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Forget the perception that hospital-based agencies get all the referrals from their hospital or system, Lucy Andrews, CEO of Creative Home Care Solutions, Santa Rosa, Calif., told 50 attendees of... Read More
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Beef up your orthopedic program to capture a largely untapped market. More than half of hip and knee surgery patients -- 58% -- don't receive physical therapy at home, according to hospital... Read More
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Stand tall if you've grown your Medicare referrals by 25% or better in the past year. Only one out of 10 (11%) home health agencies have accomplished that feat, finds... Read More
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More than a third of hospice patients die within the first week of admission, a recent study of terminally ill patients confirms.... Read More
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Take a look at how you educate your referral sources and screen for potential problems if you convert less than 90% of your referrals into admissions.... Read More
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